At Draft House, we are committed to maintaining strong and meaningful privacy protections for customers. Our privacy policy is designed to inform you about the information we collect, how we use it, and your options about certain uses of information.

This privacy policy sets out how Draft House Holding Ltd will collect and process information about you. We gather your information when, among other things, you visit our website, use our WIFI, Book online to eat or drink with us, apply for a job, access our social media experiences or when you take part in our other experiences where this Policy is posted. By participating in these, you consent to your information being collected, processed/or and shared in accordance with this Policy.

Below is summarized the key points from our Privacy Policy which can be read in full HERE.

What information do we collect and why?

We collect and use information when you interact with us, when you use our products and services, and when you visit our websites. This information is used to: Deliver and provide products or services; contact you about our products and services and direct offers or promotions to you; and monitor website statistics. Information may also be aggregated or anonymised by us for business and marketing uses. Draft House may use your information for direct marketing purposes, including providing updates, newsletters, events or other communications that we think may interest you.

You may actively give us Information about yourself when you respond to a customer survey, enter a competition, email us or post in our social media channels. The information that you provide may include your name, date of birth, email address, telephone number and address.

When you visit our website, we may also automatically collect information through the use of various technologies, including through "cookies", which is explained HERE.

What choices do I have?

You have a choice to remove your personal information by accessing your account and deleting your information even though it might be needed to make a purchase or to take advantage of offers such as your free birthday beer, or other Draft House offerings.

You have full control over how we communicate with you and can change your preferences by following the link at the bottom if any email from us.

How long will you hold my personal information?

We will not hold onto your personal data longer than necessary to fulfill our commitment to you as a customer. Personal data processed for any purpose will not be kept for longer than is necessary for that purpose.

After it is no longer necessary for us to retain your personal information, we will dispose of it in a secure manner according to our data retention and deletion policies.

Questions about this Policy

If you have a question, concern or complaint about this Policy or our handling of your information, you can contact us at hello@drafthouse.co.uk

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